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Choosing a towing service in Denver
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Search for a towing company in Denver and you will find dozens of names, many of them call centers that resell your request. A few checks take a minute and protect you.
1. Confirm the carrier holds a PUC permit
The Colorado Public Utilities Commission is the primary regulator of towing carriers in the state. It issues permits, sets minimum insurance requirements and investigates complaints. Its online transportation permit search lets you look up a carrier's permit status before you hand over your keys.
2. Get the full price up front
Ask what the total will be to your destination, including hookup, mileage and any extra equipment. A real operator can give you a clear quote once they know the vehicle, location and destination.
3. Ask who is actually coming
Ask for the name of the company dispatching the truck and an arrival estimate. Write it down. If a different company shows up, you are allowed to ask questions before anything is hooked up.
4. Know where the car is going
Give the driver the exact address of your home, shop or storage lot. If you are unsure, ask the operator to suggest a nearby shop rather than an unknown storage yard.
5. Keep your paperwork
Get a receipt that shows the company name, the pickup and drop-off locations and the amount paid. If something goes wrong, the PUC's Consumer Affairs Unit accepts complaints about towing carriers.